We have an important announcement for Windows users who rely on Trend Micro Vault to keep their sensitive files secure. Trend Micro Vault support will be coming to an end in October 2023. We understand that change can be concerning, especially when it comes to your data security. In this article, we will explain the reasons behind this decision and what steps you should take to ensure the safety of your files.

What is Trend Micro Vault?

Trend Micro Vault has long been a trusted feature for Windows users, providing a secure way to protect their important files, even in the event of a lost or stolen computer.

Why did Trend Micro Vault reach its End of Support?

As technology evolves, so do the needs of our users. We are committed to providing the best security solutions, and our data shows that many customers are now choosing different methods to safeguard their data on various devices. As a result, the Vault feature in Trend Micro Security for Windows will be discontinued.

What Happens After Trend Micro Vault Support Ends?

Once you upgrade your Trend Micro Security to the latest version, you will notice a significant change. An important message will appear on the installation window which reads:

"Trend Micro Vault is no longer supported and will be removed. All files within the Trend Micro Vault will be transferred to a new location called 'Unprotected Files' on your desktop."

You will also receive a confirmation pop up message after successfully completing the upgrade.

What Should You Do Next?

Rest assured that during the upgrade, your files in the Vault will be automatically unlocked and transferred to a folder named "Unprotected Files" on your Desktop. However, if you prefer to store them in a different location, simply follow these steps:

  1. Create a new folder on your Desktop. Right-click your mouse, select New > Folder, and provide a name for your folder.
  2. Double-click the Trend Micro Vault shortcut icon on your Desktop to open the application.
  3. Right-click and choose Copy to select the files within the Trend Micro Vault.
  4. Navigate to the folder you created on your Desktop and paste the copied files from the Trend Micro Vault.

Exploring Alternative Solutions for File Security

If you're concerned about the security of your files after the discontinuation of Trend Micro Vault, there are several alternative software and services available to safeguard your data.

Here are a few options to consider:

  • Personal Vault: An excellent solution from OneDrive for securing files online.
  • Dropbox Vault: A trusted option for maintaining the privacy of your files in the Cloud.
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