When importing passwords from another browser, you see any of these error message in Trend Micro Password Manager:

  • "This password could not be imported"
  • "Password Remain in Browsers"
  • "Some passwords were not imported."

Why did this happen?

Password Manager only supports http and https protocols.

What should I do next?

Add the password manually:

  1. Open your web browser.
  2. Type the login page you wish to add; for example, type and press ENTER.
  3. Click the Password Manager icon, then click the + icon.
  4. Give the account a name for your easy reference.
  5. Type your account email address, then your password, and click Save.
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