When logging in to your Trend Micro account, you forgot your email address and you are asked to provide the serial number associated on your account.

Get Trend Micro Serial Number from the main console

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Check Serial Number on Windows PC

1. Open the main console of your Trend Micro Security software:
   • Double-click the Trend Micro icon on your desktop.
   • Double-click the Trend Micro icon on your system tray.
2. Click the icon, then click About the Software.

   The About your Software window will appear showing your serial number and its expiration date.

Check Serial Number on Mac PC

1. Click the Trend Micro icon on the upper right side of the Menu bar.
2. Click Subscription....

   The Subscription Information window will appear with your program information and your serial number.

Retype the captcha code

Retype the given 6-character code on the space provided for verification.

Click the Check Now button

After clicking on the Check Now button, a pop-up window will appear to show the email address associated with the serial number.