If you're seeing the message "Please Set Up Folder Shield Again" on your computer, it means you need to re-protect a folder that was moved or deleted.
Why am I seeing this message?
This error usually appears if a folder previously secured by Folder Shield was deleted or moved. It's a reminder to ensure your important folders are still protected against threats like ransomware.
How can I fix this?
Follow these steps to re-activate Folder Shield and keep your files safe:
- Click Set Up Now.
- Click OK when you see the message, "Please Protect Your Folder Again".
- Click Manage Folders, then select the folder you wish to protect.
- Click OK to apply the changes and secure your folder.
What if the problem continues?
- Open Trend Micro.
- Navigate to the Data tab.
- Click Configure beside Folder Shield.
- Click OK when you see the message “Please Protect Your Folder Again”.
- Click Manage Folders' and select the folder you wish to protect.
- Click OK twice to confirm the settings.
- Restart your computer and try the setup again.
- Ensure you have the latest version of Trend Micro installed on your computer.
- Disable any conflicting programs or security software that may be interfering with Folder Shield.
- Check if there are any pending updates for your operating system and install them.
