You see this error message while updating Trend Micro Home Network Security:

"No Internet Connection
Please reconnect this device to the Internet to finish the Station update.”

Why did this happen?

  • Your device is unable to connect to the Internet while updating Home Network Security.
  • Your Home Network Security app version is outdated.

What should I do next?

  • Make sure that your device has stable Internet connection, then try again.
  • Download the latest App update here.

Need assistance?

Give us a call or start a chat and let our Trend Micro Support Representatives guide you.

See also

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