You see this error message while updating Trend Micro Home Network Security:

No Internet Connection
Please reconnect this device to the Internet to finish the Station update."

What Happened?

  • Your device is unable to connect to the Internet while updating Home Network Security.
  • Your Home Network Security app version is outdated.

What To Do Next

  • Make sure that your device has stable Internet connection, then try again.
  • Download the latest App update here.
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