If you encounter the 'Protection Disabled' error when opening Trend Micro VPN, follow these steps to resolve it.
Why am I seeing the 'Protection Disabled' error?
This error typically occurs if your VPN subscription has expired.
What should I do to fix this error?
- Open the Trend Micro app on your device.
- Tap on Renew / Activate at the bottom of the screen.
- Choose from the available subscription plans to renew your service.
Renewing your subscription will reactivate your VPN's protection features and ensure your browsing remains secure.