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If you encounter the 'Protection Disabled' error when opening Trend Micro VPN, follow these steps to resolve it.

Why am I seeing the 'Protection Disabled' error?

This error typically occurs if your VPN subscription has expired.

What should I do to fix this error?

  1. Open the Trend Micro app on your device.
  2. Tap on Renew / Activate at the bottom of the screen.
  3. Choose from the available subscription plans to renew your service.


Renewing your subscription will reactivate your VPN's protection features and ensure your browsing remains secure.

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