Housecall v.8.0 Data Collection Disclosure

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Trend Micro Housecall includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro. Each of these modules can be disabled as shown below:

Smart Feedback

DESCRIPTION	Trend Micro Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats. Disabling Smart Feedback prevents the transmission of data to Trend Micro Smart Protection Network but will not impact the ability of Housecall to detect malicious activities.
DATA COLLECTED	IP Address Logon name Computer name Filepath Detected malicious files
CONSOLE LOCATION	Main Page > Settings > Smart Feedback
CONSOLE SETTINGS	Main Page > Settings > Smart Feedback > Enable Trend Micro Smart Feedback

Network Scan

DESCRIPTION	To detect all of the devices connected to your home network and check them for security risks. The collected data will be automatically removed after 3 years.
DATA COLLECTED	IP Address Mac Address Host Name Wi-Fi SSID
CONSOLE LOCATION	Main Page
CONSOLE SETTINGS	Main Page > Include my home network

Keywords: Housecall

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LAST UPDATED: JAN 29, 2020

Trend Micro Housecall includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro. Each of these modules can be disabled as shown below:

Smart Feedback

DESCRIPTION	Trend Micro Smart Feedback shares anonymous threat information with the Smart Protection Network, allowing Trend Micro to rapidly identify and address new threats. Disabling Smart Feedback prevents the transmission of data to Trend Micro Smart Protection Network but will not impact the ability of Housecall to detect malicious activities.
DATA COLLECTED	IP Address Logon name Computer name Filepath Detected malicious files
CONSOLE LOCATION	Main Page > Settings > Smart Feedback
CONSOLE SETTINGS	Main Page > Settings > Smart Feedback > Enable Trend Micro Smart Feedback

Network Scan

DESCRIPTION	To detect all of the devices connected to your home network and check them for security risks. The collected data will be automatically removed after 3 years.
DATA COLLECTED	IP Address Mac Address Host Name Wi-Fi SSID
CONSOLE LOCATION	Main Page
CONSOLE SETTINGS	Main Page > Include my home network

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