Password Manager v3.8 includes the following modules which, when enabled, will cause the corresponding data to be transmitted to Trend Micro.
Each of these modules can be disabled as shown below:
Account and Cloud Sync
DESCRIPTION |
This data is collected to identify customer accounts for support purposes. If the user does not want Password Manager to collect this data, the user should NOT sign in, and should NOT create a Trend Micro Account. |
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DATA COLLECTED |
Trend Account email |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Password recording
DESCRIPTION |
This data is collected to improve usability and customer experience. If the user does not want Password Manager to collect their encrypted data, the user should NOT tap the Save button when the dialog appears, and they should close this dialog box. |
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DATA COLLECTED |
Encrypted user website login ID |
CONSOLE LOCATION |
Main UI > Tap + button > Visit website sign in page (for example: account.trendmicro.com) |
CONSOLE SETTINGS |
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Passwords
DESCRIPTION |
This data is collected to improve usability and customer experience. If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page. |
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DATA COLLECTED |
Encrypted user website login ID |
CONSOLE LOCATION |
Main UI > Tap + button > Choose any website from this template |
CONSOLE SETTINGS |
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Secure Notes
DESCRIPTION |
This data is collected to improve usability and customer experience. If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page. |
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DATA COLLECTED |
Encrypted user notes, including: |
CONSOLE LOCATION |
Main UI > Side bar > Secure Note |
CONSOLE SETTINGS |
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Form Filling
DESCRIPTION |
This data is collected to improve usability and customer experience. If the user does not want Password Manager to collect their data, the user should NOT provide any data here, and they should close this page. |
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DATA COLLECTED |
Encrypted user website form data: |
CONSOLE LOCATION |
Main UI > Side bar > Form Filling |
CONSOLE SETTINGS |
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Troubleshooting logs
DESCRIPTION |
This data is collected to identify customer accounts for support purposes. If the user does not want Password Manager to collect their data, the user should NOT tap the button and they should close this page. |
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DATA COLLECTED |
Trend Account email |
CONSOLE LOCATION |
Main UI > Side bar > Settings |
CONSOLE SETTINGS |
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Feedback
DESCRIPTION |
This data is collected to identify customer accounts for support purposes. If the user does not want Password Manager to collect the IP address, the user should NOT use this feature. If the user does not want Password Manager to collect the email address, the user can leave the email address field empty when filling out the feedback form. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
Main UI > Side bar > Settings |
CONSOLE SETTINGS |
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You may optionally help improve Trend Micro Password Manager by enabling the following functions to collect system information, product information, and user behaviors inside the app.
Integrated modules from third-party service provider:
Google Analytics, Amazon Mobile Analytics / Pinpoint, AppsFlyer, Google Firebase
DESCRIPTION |
Password Manager uses this data to improve product stability, usability, and performance. Marketing activities are based on this data. To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page. |
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DATA COLLECTED |
Data collected and returned by SDK Data includes:
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CONSOLE LOCATION |
Main UI > Side bar > Settings |
CONSOLE SETTINGS |
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Password recording / retrieval
(Android only)
DESCRIPTION |
Password Manager uses this data to improve product stability, usability, and performance. Marketing activities are based on this data. When a user pulls up their password when visiting a website, Password Manager will transmit that website URL to the Trend Micro backend. To opt-out, the user should uncheck the Help make Password Manager better box in the Settings page prior to the above action. |
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DATA COLLECTED |
URL |
CONSOLE LOCATION |
Main UI > Side bar > Settings |
CONSOLE SETTINGS |
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Crash report collected by HockeyApp
DESCRIPTION |
This data is collected for troubleshooting purposes. Visit: https://support.hockeyapp.net/kb/app-management-2/what-data-is-collected-with-the-hockeysdks-2 for more information. |
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DATA COLLECTED |
App package name & version |
CONSOLE LOCATION |
Main UI > Side bar > Settings |
CONSOLE SETTINGS |
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