You see this error message while installing Trend Micro Antivirus for Mac:

"Unable to Continue"

Why did this happen?

There is another security software installed in your Mac. Having two or more of them running at the same time can slow down system performance and can cause unexpected system errors.

What should I do next?

Remove all conflicting third-party programs that is not compatible with Trend Micro Antivirus:

  1. Open Spotlight, type Application, then press RETURN.
  2. Look for the programs mentioned below, then drag and drop them into the Trash.
    • Avast! Antivirus Mac Edition
    • AVG AntiVirus
    • AVG LinkScanner
    • Avira Mac Security
    • Bitdefender Antivirus
    • Bitdefender Virus Scanner
    • ClamXav
    • Comodo Antivirus for Mac
    • Dr. Web for MacOSX
    • ESET Endpoint Security
    • Hotspot Shield
    • Intego Internet Security
    • Intego NetBarrier
    • Intego VirusBarrier
    • Kaspersky Anti-Virus
    • Kaspersky Internet Security
    • Kaspersky Virus Scanner
    • MacKeeper
    • MacScan
    • Malwarebytes Anti-Malware
    • McAfee Endpoint Protection for Mac
    • McAfee Internet Security for Mac
    • McAfee VirusScan for Mac
    • Microworld eScan for Mac
    • Norton AntiVirus for Mac
    • Norton Internet Security for Mac
    • PC Tools iAntiVirus
    • ProtectWorks Antivirus
    • Sophos Anti-Virus for Mac OS X
    • Virus Scanner Plus
    • Webroot SecureAnywhere
  3. Type your administrator password when needed, then click OK.
  4. Install the program again.
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