After purchasing Trend Micro products and services online through our official Online Store, you will receive an Order Confirmation Email that includes your Order Number and other purchase details.
- Check your email for an Order Confirmation Email sent by Trend Micro.
- Look for the Subject Title: Trend Micro - Order confirmation for order or Trend Micro - Subscription Renewal.
- Search for the Order Number you will see inside the email. Here are some examples:
You can also sometimes see the Order Number on the Email Subject Title:
Trend Micro - Order confirmation for order #XXXXXXXXXXXXX
I cannot find the Order Confirmation Email
- Check your junk mail folder or spam folder.
- Get a copy of your Order Confirmation Email here.