Views:

If you're seeing an expiry date error, follow these steps to resolve it on your device.

Why is my expiry date not updated?

This error typically occurs if your app isn't updated or if there's an issue with your subscription details.

How can I fix this error on Windows or Mac?

  1. Launch the Trend Micro app.
  2. Click the menu icon at the top right corner.
  3. Under Account and Subscription, click Transfer a Subscription to this Device.
  4. Select Not Yet Installed.
  5. Click OK.

How can I fix this error on Android or iPhone/iPad?

  1. Open the Trend Micro app.
  2. Tap the menu icon, then tap Settings.
  3. Under Account and Subscription, tap Transfer a subscription to this device.
  4. Select Not Yet Installed.
  5. Tap OK.
Keywords: expiry date was not updated
Comments (0)
Add a comment