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Configurable Features

Cleaner One for Mac includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

App Manager

DESCRIPTION

This data is collected to analysis which application vulnerability is the most frequently detected.

DATA COLLECTED
  • Application Vulnerability IDs
  • Application List
  • Hashed GUID
FEATURE LOCATION

Main Window > App Manager

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Feedback

DESCRIPTION

This data is collected to help customers for support purposes.

If the user does not want Cleaner One to collect the email address, the user can leave the email address field empty when filling out the feedback form.

If the user does not want Cleaner One to collect the Debug log, Crash dump, he/she can leave the checkbox unchecked when filling out the feedback form.
DATA COLLECTED
  • App name
  • App version
  • Feedback category (e.g. Bug Report)
  • Feedback comments
  • User email address (optional)
  • Debug log (optional)
  • Crash dump (optional)
FEATURE LOCATION

Technical Support data cannot be configured. If you do not want this information to be collected, please do not contact Trend Micro by feedback window in the app. You can get support service via other channels.

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To see where this data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

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