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Default Collection

Trend Micro Mobile Security for Android automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

First Time Auto Scan

DESCRIPTION

When launching app for the first time, after accepting data collection notices and EULA, Trend Micro Mobile Security will scan all installed apps and check the device status automatically.

DATA COLLECTED
  • List of installed applications
  • Package names
  • Version code
  • APK size
  • Hash of Dex
  • Hashed Android ID
  • Scan logs
FEATURE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

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License Check

DESCRIPTION
  • Checks the status of users’ license.
  • Remind users to use relevant in-product features, products and services and if user opts in, to introduce new features, products and services to the user.
DATA COLLECTED
  • Locale
  • Device model
  • Device country
  • Hashed Android ID
  • Email account
  • IAP information
    • IAP token
    • Purchase time
    • Activation Key
FEATURE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

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Log Collector

DESCRIPTION
  • Product logs are necessary to solve problems reported by our customers.
  • Manual log collection is only used when the support center requests the logs.
  • Crash / issue logs (auto-feedback) collects crash / issue logs in real-time for problems where there may be timing issues and logs may be difficult to collect manually.
DATA COLLECTED
  • Device model name
  • Android OS version
  • Android SDK version
  • package name of Trend Micro Mobile Security
  • package version of Trend Micro Mobile Security
  • mobile operator name
  • service provider name
  • SIM card status
  • Airplane mode status
  • Trend Micro Mobile Security logs
FEATURE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

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Integrated modules from third-party service providers:

DESCRIPTION
  • Trend Micro Mobile Security for Android also uses this data to improve product stability, usability, and performance.
  • The following marketing activities are based on this data:
    • New feature research
    • User experience/ features satisfaction survey
    • Promotion
    • Product health monitoring
    • Users behavior analysis
DATA COLLECTED

Data collected and feedback by SDK, including:

  • Number of users and sessions
  • Session duration
  • Operating systems
  • Device models
  • Geography
  • First launches
  • App opens
  • App updates
  • In-app purchases
FEATURE LOCATION

This feature cannot be disabled.

If you do not want this data to be collected, please uninstall the application from your device.

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Configurable Features

Trend Micro Mobile Security for Android includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Security Scan

DESCRIPTION

Security Scan leverages Trend Micro’s global database of threat-related intelligence to rapidly identify potential threats to protect users’ devices.

DATA COLLECTED
  • List of installed applications
  • Package Names
  • Version Code
  • APK size
  • Hash of Dex
  • Hashed Android ID
  • Scan logs
FEATURE LOCATION
  • Main Menu > Security Scan > Settings > Disable Real-time Scan

    Disable Real-Time Scan

  • Main Menu > Security Scan > Update > Disable Auto Update

    Disable Auto Update

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Web Guard

DESCRIPTION
  • Web Guard collects this data to protect users from malicious web content and to remind users to use relevant in-product features, products and services and if user opts in, to introduce new features, products and services to the user.
  • List of APPs that could be protected by Web Guard.
DATA COLLECTED
  • URL
  • List of installed applications
  • Package names
  • Hashed Android ID
FEATURE LOCATION
  • Main Menu > Web Guard > Disable Web Guard

    Web Guard - Enable Web Guard

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Pay Guard Launcher

DESCRIPTION

Protects your financial and ecommerce activities from attacks & information leakage.

DATA COLLECTED
  • List of installed applications
  • Package names
  • Version code
  • APK size
FEATURE LOCATION
  • Main Menu > Pay Guard Mobile > Pay Guard Launcher > Remove all of the applications at Pay Guard Launcher

    Pay Guard Launcher

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Parental Controls Website Filter

DESCRIPTION

Parental Controls collects this data to protect users from malicious web content and keeps children from accessing unwanted web content and apps.

DATA COLLECTED
  • URL
  • Hashed Android ID
FEATURE LOCATION
  • Main Menu > Parental Control > Website Filter > Disable Website Filter

    Parental Control - Enable Website Filter

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Lost Device Protection

DESCRIPTION

Lost Device Protection helps locate a lost device after the user grants permission and enables the feature. Lost Device Protection can also perform a full-disk erase to prevent data theft.

DATA COLLECTED
  • Location
  • Locale
FEATURE LOCATION
  • Main Menu > Lost Device Protection > Find My Android > Disable Find My Android

    Lost Device Protection

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Secret Snap

DESCRIPTION

Secret Snap takes a photo and emails it to the user when an unauthorized person tries to access their phone.

DATA COLLECTED
  • Photo
FEATURE LOCATION
  • Main Menu > Lost Device Protection > Secret Snap > Disable Secret Snap

    Secret Snap

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Fraud Buster

DESCRIPTION

Fraud Buster detect the fraud messages when user receive a new message or launch the default SMS App.

DATA COLLECTED

Fraud Buster detects fraud messages when user receives a new message or launch the default SMS app.

  • When user receives a new message, Fraud Buster will scan and store:
    • SMS/MMS content (may include personal and sensitive personal data, URL, phone number, etc)
    • Sender ID mail or phone number
    • Hashed Android ID
  • When user launches the default SMS app, Fraud Buster will scan and keep:
    • SMS/MMS content (may include personal and sensitive personal data, URL, phone number, etc) from unknown sender ID
    • Sender ID mail or phone number
    • Hashed Android ID
  • The data from Fraud Buster will be used to enhance fraud detection.
  • The collected data is deleted after 6 months.
FEATURE LOCATION
  • Main Menu > Fraud Buster > Disable Fraud Buster

    Fraud Buster Mobile

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Data collected by SPN and provide monthly report
Integrated modules from third-party service providers:

  • AppsFlyer
  • Firebase
DESCRIPTION
  • Trend Micro uses this data to provide a monthly report to users who purchase multiple device licenses.
  • Trend Micro Mobile Security for Android also uses this data to improve product stability, usability, and performance.
  • The following marketing activities are based on this data:
    • New feature research
    • User experience / features satisfaction survey
    • Promotion
    • Product health monitoring
  • Device ID is the information that help us to associate the user non-anonymous date and user behaviors.
  • The following activities are based on the data associate of Device ID:
    • Provide the monthly report by device and user
    • Analytizes / fixes the crash and issues for specific device and user
    • Issue log auto-feedback by device and users
    • Analytizes the user behaviors by device and user
DATA COLLECTED
  • Device profile report to SPN:
    • Scanned apps
    • App risks
    • Blocked calls
    • Scanned URLs
    • Malicious URLs
    • Device model
    • OS version
    • Country
    • Language
    • Manufacturer
    • SIM card
    • Memory
    • Battery
    • CPU
    • Device sensor
    • Device network
    • Network signal strength
    • Mac address
    • Power consumption
    • Android system settings
    • Running apps
    • Device ID
  • Report AppFlyer/Firebase
    • Device ID
FEATURE LOCATION
  • First time launch > I agree to share user usage data to help improve this app

    I agree to share user usage data to help improve this app

  • Main Page > Settings > Help Improve This App

    Help Improve This App

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