You see this error message when installing the Trend Micro program on Windows:
Why did this happen?
There are remnants of previous versions of the program that prevents the installer to proceed.
It is also paired with either of these error codes:
- #1603, 3003, 0ex0ff0001
- #1603, 3002, 0xe0220019
- #1603, 3002, 0xe01a000f
- #1603, 3003, 0xe0ff000b
- #1603, 3002, 0xe01a000c
What should I do next?
Run the Uninstall Tool:
- Download the Uninstall Tool here.
- Double-click Ti_1770_win_en_Tool_UninstallTool_hfb0001.exe.
Click Yes when the User Account Control window appears.
- Follow the instructions to complete the removal.
- Run the Trend Micro installer again.
Get help from EXPERTS
Purchase the Premium Installation Service and let them get your program product up and running.