Antivirus One Data Collection Disclosure

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Default Collection

Antivirus One automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

Manual Scan

CONSOLE SETTINGS	This feature cannot be disabled.
DESCRIPTION	It is necessary to transmit this data to detect threats on users’ devices and to improve threat detection and generate scan reports.
DATA COLLECTED	IP address OS version File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information) Executable file structure information Product name Product version Virus pattern version
CONSOLE LOCATION	This feature cannot be disabled.

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In-App Purchase

CONSOLE SETTINGS	This feature cannot be disabled.
DESCRIPTION	It is necessary to transmit this data to verify IAP validity.
DATA COLLECTED	IAP information (including IAP token and Purchase time)
CONSOLE LOCATION	This feature cannot be disabled.

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Configurable Features

Antivirus One includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Real-time Scan

DESCRIPTION	When Real-time Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.
DATA COLLECTED	IP address OS version File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information) Executable file structure information Product name Product version Virus pattern version
CONSOLE LOCATION	Status Bar Menu > Real-time Scan Enabled
CONSOLE SETTINGS	Status Bar Menu > Real-time Scan Enabled

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Scheduled Scan

DESCRIPTION	When Scheduled Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.
DATA COLLECTED	IP address OS version File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information) Executable file structure information Product name Product version Virus pattern version
CONSOLE LOCATION	Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)
CONSOLE SETTINGS	Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)

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Pattern Auto Update

DESCRIPTION	When Pattern Auto Update is enabled, this data is used to deliver the most up to date anti-malware information to your device to protect your device and online activity.
DATA COLLECTED	IP Address
CONSOLE LOCATION	Main Console > Pattern Update Main Menu > Preferences > General > Auto update pattern in background
CONSOLE SETTINGS	Main Console > Pattern Update Main Menu > Preferences > General > Auto update pattern in background

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Web Threat Protection

DESCRIPTION	When Web Threat Protection is enabled, the data is used to protect your device from web-based threats.
DATA COLLECTED	URL of website in Safari IP Address Client located country User agent
CONSOLE LOCATION	Main Console > Web > Enable
CONSOLE SETTINGS	Main Console > Web > Enable

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Feedback

DESCRIPTION	This data is collected to help customers for support purposes. If the user does not want Antivirus One to collect the email address, he/she can leave the email address field empty when filling out the feedback form. If the user does not want Antivirus One to collect the AutoStartUp Info, Debug log, Crash dump, IAP token, he/she can leave the checkbox unchecked when filling out the feedback form.
DATA COLLECTED	App name App version App bundle ID Feedback category (e.g. Bug Report) Feedback comments AutoStartUp Info (optional) Debug log (optional) Crash dump (optional) IAP token (optional) User email address (optional)
CONSOLE LOCATION	Main Console > Help > Send
CONSOLE SETTINGS	Main Console > Help > Send

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To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

Keywords: Antivirus One

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LAST UPDATED: JUN 03, 2021

Default Collection

Manual Scan

CONSOLE SETTINGS	This feature cannot be disabled.
DESCRIPTION	It is necessary to transmit this data to detect threats on users’ devices and to improve threat detection and generate scan reports.
DATA COLLECTED	IP address OS version File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information) Executable file structure information Product name Product version Virus pattern version
CONSOLE LOCATION	This feature cannot be disabled.

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In-App Purchase

CONSOLE SETTINGS	This feature cannot be disabled.
DESCRIPTION	It is necessary to transmit this data to verify IAP validity.
DATA COLLECTED	IAP information (including IAP token and Purchase time)
CONSOLE LOCATION	This feature cannot be disabled.

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Configurable Features

Real-time Scan

DESCRIPTION	When Real-time Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.
DATA COLLECTED	IP address OS version File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information) Executable file structure information Product name Product version Virus pattern version
CONSOLE LOCATION	Status Bar Menu > Real-time Scan Enabled
CONSOLE SETTINGS	Status Bar Menu > Real-time Scan Enabled

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Scheduled Scan

DESCRIPTION	When Scheduled Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports.
DATA COLLECTED	IP address OS version File meta information (including file hash, file path, file size, file type, containing app bundle information and signature information) Executable file structure information Product name Product version Virus pattern version
CONSOLE LOCATION	Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)
CONSOLE SETTINGS	Main Menu > Preferences > Schedule Scan > Enable Schedule Scan(s)

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Pattern Auto Update

DESCRIPTION	When Pattern Auto Update is enabled, this data is used to deliver the most up to date anti-malware information to your device to protect your device and online activity.
DATA COLLECTED	IP Address
CONSOLE LOCATION	Main Console > Pattern Update Main Menu > Preferences > General > Auto update pattern in background
CONSOLE SETTINGS	Main Console > Pattern Update Main Menu > Preferences > General > Auto update pattern in background

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Web Threat Protection

DESCRIPTION	When Web Threat Protection is enabled, the data is used to protect your device from web-based threats.
DATA COLLECTED	URL of website in Safari IP Address Client located country User agent
CONSOLE LOCATION	Main Console > Web > Enable
CONSOLE SETTINGS	Main Console > Web > Enable

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Feedback

DESCRIPTION	This data is collected to help customers for support purposes. If the user does not want Antivirus One to collect the email address, he/she can leave the email address field empty when filling out the feedback form. If the user does not want Antivirus One to collect the AutoStartUp Info, Debug log, Crash dump, IAP token, he/she can leave the checkbox unchecked when filling out the feedback form.
DATA COLLECTED	App name App version App bundle ID Feedback category (e.g. Bug Report) Feedback comments AutoStartUp Info (optional) Debug log (optional) Crash dump (optional) IAP token (optional) User email address (optional)
CONSOLE LOCATION	Main Console > Help > Send
CONSOLE SETTINGS	Main Console > Help > Send

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To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

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