Default Collection
Antivirus One automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.
Manual Scan
DESCRIPTION |
It is necessary to transmit this data to detect threats on users’ devices and to improve threat detection and generate scan reports. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
This feature cannot be disabled. |
CONSOLE SETTINGS |
In-App Purchase
DESCRIPTION |
It is necessary to transmit this data to verify IAP validity. |
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DATA COLLECTED |
IAP information (including IAP token and Purchase time) |
CONSOLE LOCATION |
This feature cannot be disabled. |
CONSOLE SETTINGS |
Configurable Features
Antivirus One includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.
Real-time Scan
DESCRIPTION |
When Real-time Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Scheduled Scan
DESCRIPTION |
When Scheduled Scan is enabled, the data is used to detect threats on users’ devices and to improve threat detection and generate scan reports. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Pattern Auto Update
DESCRIPTION |
When Pattern Auto Update is enabled, this data is used to deliver the most up to date anti-malware information to your device to protect your device and online activity. |
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DATA COLLECTED |
IP Address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Web Threat Protection
DESCRIPTION |
When Web Threat Protection is enabled, the data is used to protect your device from web-based threats. |
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DATA COLLECTED |
URL of website in Safari |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Feedback
DESCRIPTION |
This data is collected to help customers for support purposes. If the user does not want Antivirus One to collect the email address, he/she can leave the email address field empty when filling out the feedback form. If the user does not want Antivirus One to collect the AutoStartUp Info, Debug log, Crash dump, IAP token, he/she can leave the checkbox unchecked when filling out the feedback form. |
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DATA COLLECTED |
App name
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CONSOLE LOCATION |
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CONSOLE SETTINGS |
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To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.