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Default Collection

Trend Micro ID Security automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.

Account and License check

DESCRIPTION

This data is collected to check that the license status is updated.

If the user does not want ID Security to collect this data, the user should NOT sign in and should NOT create a Trend Micro Account.
DATA COLLECTED

Account profile (Trend Micro account email, Password, Last name, First name,Language)
IAP information (including IAP token, Purchase time, Activation Key)
CONSOLE LOCATION

This feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.
CONSOLE SETTINGS

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Alert feature

DESCRIPTION

Trend Micro ID Security uses Amazon SNS web service to send notifications to notify a user for breach events.

We do not store your personal information.
DATA COLLECTED

ARNs
CONSOLE LOCATION

Main Page > Alert Tab
CONSOLE SETTINGS

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Integrated modules from third-party service provider:
Firebase

DESCRIPTION

Trend Micro ID Safe uses Firebase SDK to:

  • collect crash logs in real-time for problems where there may be timing issues and logs may be difficult to collect manually.
  • test messaging/wording changes within ID Safe app.
  • Analytics to collect data for improving product stability, usability and performance.
DATA COLLECTED

Data collected and feedback by SDK:
- Age Group
- App Opens
- App Store
- App Updates
- App Version
- Country (Location from IP Address)
- Device Brand
- Devcie Category
- Device Model
- First Launches
- Gender
- Interests
- Instance ID
- Language
- Number of Users and Sessions
- Session Duration
- OS Version
CONSOLE LOCATION

The feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.
CONSOLE SETTINGS

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Integrated modules from third-party service provider:
AppsFlyer

DESCRIPTION

Trend Micro ID Security uses AppsFlyer SDK to evaluate the efficiency of ad campaign.
DATA COLLECTED

Android ID (Android)
Audiences or segments to which an ad campaign is attributed
Browser type
CPU
Device carrier
Device ID
Device Model
Device motion parameters
Device Type
Download and installations of Applications
Google Advertiser ID (Android)
IDFA (iOS)
IP Address
Memory
OS Version
System language
URL from the referring website
Time stamp
Time zone
Type of ads
User Agent
Webpage or Application from which such ads were displayed
Wi-Fi status
CONSOLE LOCATION

The feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.
CONSOLE SETTINGS

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Integrated modules from third-party service provider:
Facebook SDK

DESCRIPTION

Trend Micro ID Security uses Facebook SDK to improve product stability, usability and performance.
DATA COLLECTED

Facebook App ID
Google Advertiser ID (Android)
IDFA(iOS)
App Installs
App Launches
Facebook SDK Crash Report
In App Purchase
OS Version
IP Address
User Agent String
Time Zone
Device Model
Carrier
Screen Size
Process Core
Disk Space
CONSOLE LOCATION

The feature cannot be disabled. If you do not want this data to be collected, please uninstall the application from your device.
CONSOLE SETTINGS

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Configurable Features

Trend Micro ID Security includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.

Search feature

DESCRIPTION

Trend Micro ID Security uses hash value of personal information to determine whether that personal data appears in any data leak.

Trend Micro ID Security stores email address in order to send mail for authentication.

We do not store your personal information.
DATA COLLECTED

Email address
Phone Number
Hash value of Email address
Hash value of Phone Number
Hash value of Credit card number
Hash value of Password
CONSOLE LOCATION

Main Page > Quick Search Tab
CONSOLE SETTINGS

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Monitor feature

DESCRIPTION

Trend Micro ID Security uses email address to notify a user once the monitoring data have been leaked.

Trend Micro ID Security uses hash value of personal information to constantly monitor whether that personal information has been leaked or stolen.

Trend Micro ID Security stores masked value of personal information to protect customers privacy and provide essential information.
DATA COLLECTED

Email address
Hash value of email address, password, credit card, bank account, passport, driver license, social security number, national identity number, tax file number, social insurance number
CONSOLE LOCATION

Main Page > Data Monitor Tab
CONSOLE SETTINGS

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Monitor feature

DESCRIPTION

Trend Micro ID Security uses email address to notify a user once the monitoring data have been leaked.

Trend Micro ID Security stores masked value of personal information to protect customers privacy and provide essential information.
DATA COLLECTED

Email address
Masked value of email address, password, credit card, bank account, passport, driver license, social security number, national identity number, tax file number, social insurance number
CONSOLE LOCATION

Main Page > Data Monitor Tab
CONSOLE SETTINGS

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To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.

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