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Help Center

Install your Trend Micro apps

Follow these easy steps to install and activate the apps included with your Premium Security Suite subscription.

Go to the Product Activation Portal.

Provide the activation code or serial key. For retail purchases, you can find it on the receipt or inside the card. For online transactions, it is included in the email receipt.

Accept the Trend Micro License Agreement

Read and understand the license agreement. Select the checkbox, then click Next to proceed.

Sign in to Trend Micro Account

Create, or sign in with your existing Trend Micro account, then follow the remaining few steps.

Download the Trend Micro apps

Once signed in, start downloading the apps. You can also follow the installation instructions below:

Windows

Mac

Android

iPhone, iPad
Windows
Install Maximum Security

Protect your PC from viruses, ransomware, and any form of identity theft. Follow the instructions from this article: How to install Maximum Security.

Install Password Manager

Manage your website passwords and login IDs in one secure location. Follow the instructions from this article: How to install Password Manager.

Install VPN Proxy One Pro

Turn any public hotspot into a secure WiFi via Virtual Private Network (VPN). Follow the instructions from this article: How to install VPN Proxy One Pro.

Mac
Install Antivirus for Mac

Protect your Mac from viruses, ransomware, and any form of identity theft. Follow the instructions from this article: How to install Antivirus for Mac.

Install Password Manager

Manage your website passwords and login IDs in one secure location. Follow the instructions from this article: How to install Password Manager.

Install VPN Proxy One Pro

Turn any public hotspot into a secure WiFi via Virtual Private Network (VPN). Follow the instructions from this article: How to install VPN Proxy One Pro.

Android
Install Mobile Security

Protect your Android from any security and identity threats. Follow the instructions from this article: How to install Mobile Security for Android.

Install Password Manager

Manage your website passwords and login IDs in one secure location. Follow the instructions from this article: How to install Password Manager.

Install VPN Proxy One Pro

Turn any public hotspot into a secure WiFi via Virtual Private Network (VPN). Follow the instructions from this article: How to install VPN Proxy One Pro.

Install ID Security

Monitor your data and receive a warning if any of your personal information is circulating on the Dark Web. Follow the instructions from this article: How to install ID Security.

iPhone, iPad
Install Mobile Security

Protect your iPhone or iPad from security and identity threats. Follow the instructions from this article: How to install Mobile Security for iOS.

Install Password Manager

Manage your website passwords and login IDs in one secure location. Follow the instructions from this article: How to install Password Manager.

Install VPN Proxy One Pro

Turn any public hotspot into a secure WiFi via Virtual Private Network (VPN). Follow the instructions from this article: How to install VPN Proxy One Pro.

Install ID Security

Monitor your data and receive a warning if any of your personal information is circulating on the Dark Web. Follow the instructions from this article: How to install ID Security.

πŸ†• ID Theft Coverage

Included with Premium Security Suite. If you are a victim of identity theft, our trained experts are here to assist you 24x7. Learn more.

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Talk to a Trend Micro Support Representative

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You can also start a chat or send us an email. Otherwise, please remain on the line and your call will be answered in the order it was received.

Select your country:

United States and Canada

United States and Canada
STANDARD SUPPORT
  • 1-800-864-6027
  • (MON-FRI) 5AM - 5PM PACIFIC TIME
PREMIUM SUPPORT
  • 1-877-275-8611
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-888-896-6923
  • 24/7

Australia

Australia
STANDARD SUPPORT
  • 1-300-305-289
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 1-800-653-607
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 1-800-653-607 OPTION 3
  • 24/7

Philippines

Philippines
STANDARD SUPPORT
  • (+63) 02-8540-0932
  • (MON-FRI) 8AM - 5PM MANILA TIME
PREMIUM SUPPORT
  • (+63) 1800-1110-3048
  • 24/7

New Zealand

New Zealand
STANDARD SUPPORT
  • 0-800-004-633
  • (MON-FRI) 7AM - 7PM SYDNEY TIME
PREMIUM SUPPORT
  • 0-800-004-630
  • 24/7
HOME NETWORK SECURITY SUPPORT
  • 0-800-004-630 OPTION 3
  • 24/7

Indonesia

Indonesia
STANDARD SUPPORT
  • (+62) 811-1211-6868
  • (MON-FRI) 9AM - 6PM INDONESIA TIME

Malaysia

Malaysia
STANDARD SUPPORT
  • 1-800-18-2288
  • (MON-FRI) 8AM - 5PM MALAYSIA TIME
PREMIUM SUPPORT
  • 1-800-18-7363
  • 24/7

Singapore

Singapore
STANDARD SUPPORT
  • 1-800-888-6868
  • (MON-FRI) 8AM - 5PM SINGAPORE TIME
PREMIUM SUPPORT
  • 1-800-888-7363
  • 24/7

India

India
STANDARD SUPPORT
  • 000-800-919-0954
  • (MON-FRI) 9AM - 6PM INDIA STANDARD TIME
PREMIUM SUPPORT
  • 918-000-503-557
  • 24/7

United Kingdom

United Kingdom
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Ireland

Ireland
STANDARD SUPPORT
  • (+44) 203-549-3381
  • (MON-FRI) 8:00 – 17:30 GMT

Germany

Germany
STANDARD SUPPORT
  • (+49) 89-839-329-987
  • (MON-FRI) 8:00 – 17:30 GMT

France

France
STANDARD SUPPORT
  • (+33) 176-686-576
  • (MON-FRI) 8:00 – 17:30 GMT

Italy

Italy
STANDARD SUPPORT
  • (+39) 029-259-3400
  • (MON-FRI) 8:00 – 17:30 GMT

Spain

Spain
STANDARD SUPPORT
  • (+34) 913-697-128
  • (MON-FRI) 8:00 – 17:30 GMT

Austria

Austria
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

Belgium

Belgium
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bulgaria

Bulgaria
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Cyprus

Cyprus
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Czech Republic

Czech Republic
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Denmark

Denmark
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Estonia

Estonia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Finland

Finland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Greece

Greece
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Hungary

Hungary
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Latvia

Latvia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Luxembourg

Luxembourg
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Netherlands

Netherlands
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Norway

Norway
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Poland

Poland
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Portugal

Portugal
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Romania

Romania
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Russian Federation

Russian Federation
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Slovenia

Slovenia
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Sweden

Sweden
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Switzerland

Switzerland
STANDARD SUPPORT
  • (+49) 81-188-990-997
  • (MON-FRI) 8:00 – 17:30 GMT

South Africa

South Africa
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Bahrain

Bahrain
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Israel

Israel
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

Saudi Arabia

Saudi Arabia
STANDARD SUPPORT
  • (+966) 800-850-1041
  • (MON-SAT) 8AM – 6PM SAST

TΓΌrkiye

TΓΌrkiye
STANDARD SUPPORT
  • (+90) 0800 621 2207
  • (MON-SAT) 8AM - 6PM TURKIYE TIME

United Arab Emirates

United Arab Emirates
STANDARD SUPPORT
  • (+44) 203-549-3382
  • (MON-FRI) 8:00 – 17:30 GMT

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