How to upgrade Trend Micro Internet Security

Learn how to upgrade your Trend Micro Internet Security to the latest version.

To be eligible for the free upgrade:

• You must have an unexpired subscription.
• Your serial number starts with the letter “P”.
• Your computer must meet the system requirements.

Make sure your computer meets the system requirements.

To check if your computer meets the system requirements, refer to this Knowledge Base article: Trend Micro Security Minimum System Requirements.

Download the installer.

Get your installer here:

1. Download the installer file to begin the installation.

   Download Installer

2. Double-click TrendMicro_16.0_MR_Full.exe to run the installer.

   Click Yes when the User Account Control window appears.

3. Wait for the installer to extract the files needed for the installation.
4. You may check your downloads folder if you are unable to find the installer file downloaded.

Restart your computer after performing system check.

After extracting, the installer will require you to restart your computer to remove the older version:

1. Click Yes when asked to remove the old program version.

   

2. Click Restart Now when prompted to restart your computer.

   

   After restarting, the installation will resume and will prompt for your serial number.

Type your serial number.

Provide your serial number to verify your subscription:

1. Type your serial number, then click Next.

   

   If you forgot your Trend Micro serial number, check your serial number and subscription by logging in to your Trend Micro Account.

   If you receive the error message "Invalid serial number", refer to this Knowledge Base article for instructions:
   Error: Invalid Serial Number (Trend Micro Security for Windows PC).

   If you receive the error message "0x96000526" upon activation, refer to this Knowledge Base article for instructions:
   Error Code: 0x96000526 or 0x96000077

Data Disclosure Notice

1. Read the Data Disclosure Notice, then click Next.

   

Accept the License Agreement.

Trend Micro Internet Security is subject to the terms and conditions of Trend Micro license agreement:

1. Read the License Agreement carefully, then click Agree and Install.

   

Wait for the installation to finish.

Upon agreeing with the License Agreement, Internet Security will continue with the installation:

1. Wait for the program to install. This may take a couple of minutes.

   

Activate your protection.

Once installation is complete, activate your protection by verifying your Trend Micro Account details:

1. Click Finish.

   You will see the main console of your Trend Micro Security program.