Get the new features and the latest protection by upgrading Trend Micro Antivirus+ Security to the latest version.

To be eligible for the free upgrade:

  • You must have an unexpired subscription.
  • Your serial number starts with the letter “A”.
  • Your computer must meet the system requirements.

  • Microsoft has formally announced Windows 7 End of Support. Because Microsoft no longer fixes issues on this version, it has become increasingly difficult for Trend Micro to keep users safe on this operating system. We encourage all of our users to upgrade their PCs to a more modern operating system which will provide greater stability and security.
  • Mobile devices are not supported by this subscription.
  • If your serial number starts with "T", contact Best Buy or your Internet Service Provider, depending on where you got the product.
  • We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

Upgrade Trend Micro Antivirus+ Security on Windows PC

  1. Check if your Windows PC meets the system requirements. Click here to see the list.
  2. Download the installer file to begin the installation.

    Download Installer

  3. Double-click TrendMicro_17.0_EL_Full.exe to run the installer.

    Click Yes when the User Account Control window appears.

  4. Wait for the installer to extract the files needed for the installation.
  5. Wait as Trend Micro checks if your computer is compatible for installation.


  6. Click Yes when asked to remove the old program version.


  7. Click Restart Now when prompted to restart your computer.


    After restarting, the installation will resume and will prompt for your serial number.

  8. Type your serial number, then click Next.


    • If you forgot your Trend Micro Serial Number, check your serial number and subscription by logging in to your Trend Micro Account.
    • If you receive the error message "Invalid Serial Number", click here for instructions.
  9. Read the Data Disclosure Notice, then click Next.


  10. Read the License Agreement, then click Agree and Install.


  11. Wait for the program to install. This may take a couple of minutes.


  12. Click Finish.


  13. After activating, you will see the main console of Trend Micro Security. Your protection upon installation is configured for optimum protection so you don't need to do anything.


Purchase the Premium Installation Service and have an expert get your Trend Micro Security product up and running.

Premium Services for Home Users

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