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This article lists the known issues in Mobile Security for Android. These will be addressed on the next major release. This article will be updated after the dates are final.


Below is a list of the known issues found in your Mobile Security for Android app:


Version 11
  • Web Guard VPN feature does not work properly with SHARP AQUOS PAD Docomo 5.0.2 device
  • Web Guard is unable to block suspicious URL opened in Gmail with Fujitsu ARROWS NX Docomo 5.0.2 device
  • Facebook Privacy Scanner does not work properly on Sony Xperia VL SOL21 Android 4.1.2 device

Older Versions
Version 10
Version 9

If you have questions or if you encountered issues while downloading, installing or activating the app, contact our Technical Support for assistance.

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Known Issues (Mobile Security for Android)

This article lists the known issues in Mobile Security for Android. These will be addressed on the next major release. This article will be updated after the dates are final.


Below is a list of the known issues found in your Mobile Security for Android app:


Version 11
  • Web Guard VPN feature does not work properly with SHARP AQUOS PAD Docomo 5.0.2 device
  • Web Guard is unable to block suspicious URL opened in Gmail with Fujitsu ARROWS NX Docomo 5.0.2 device
  • Facebook Privacy Scanner does not work properly on Sony Xperia VL SOL21 Android 4.1.2 device

Older Versions
Version 10
Version 9

If you have questions or if you encountered issues while downloading, installing or activating the app, contact our Technical Support for assistance.


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