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This article provides a step-by-step guide on permanently deleting your Trend Micro Account registered on the Mobile Security app for your Android, iOS, and iPad.

Permanently delete your Trend Micro Account

  1. Open the Trend Micro Mobile Security app.
  2. Go to Settings.
    • For Android, on the upper right, tap the three-dotted lines then select Settings.
    • For iOS, scroll down, then tap Settings.
  3. Under ACCOUNT & SUBSCRIPTION, tap Trend Micro Account.
  4. Select Account Control.
  5. Select Delete Account.

    This action will redirect you to the Trend Micro Account login page.

  6. Sign in with your Trend Micro Account.
  7. After logging in, read the reminders displayed on the screen. If you have any questions, you can tap the Support Portal link before proceeding with account removal.
  8. Tap Continue To Delete My Account, then follow the instructions on the next pages to successfully remove your account.

Can I still recover my Trend Micro Account after deleting it?

No, all your data connected to your account will be deleted. You will not be able to reactivate or recover your unused subscriptions. To prevent future charges, we strongly advise you to turn off the automatic renewal or cancel your subscription.

I was asked to contact support to delete my account

For multiple product subscriptions such as Maximum Security, Premium Security, and Device Security, all devices registered under your account will lose protection after the account removal. To resolve this, reach out to the Trend Micro Technical Support Team for real-time assistance.

I need assistance on deleting my account

To help with your concerns and inquiries about Account deletion, don't hesitate to reach out to our Trend Micro Technical Support Team for further assistance. Our team are always ready to help with your concerns!

See also

Keywords: how to delete account, trend micro account, remove account
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