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This guide will help you permanently delete your Trend Micro Account from the Mobile Security app on your Android or iOS device.

How do I delete my Trend Micro account?

  1. Open the Trend Micro Mobile Security app.
  2. Access Settings:
    • For Android: Tap the three-dotted lines at the upper right, then select Settings.
    • For iOS: Scroll down and tap Settings.
  3. Under ACCOUNT & SUBSCRIPTION, tap Trend Micro Account.
  4. Select Account Control.
  5. Choose Delete Account. You will be redirected to the Trend Micro Account login page.
  6. Sign in with your Trend Micro Account credentials.
  7. Read the reminders carefully. If needed, tap the Support Portal link for help before continuing.
  8. Tap Continue To Delete My Account and follow the subsequent instructions to complete the removal process.

Can I recover my account after deletion?

No, deletion is permanent. You cannot reactivate or recover any unused subscriptions. Ensure you turn off automatic renewal or cancel your subscription to avoid future charges.

Need to contact support for account deletion?

If your account has multiple product subscriptions, deleting it will remove protection for all registered devices. For assistance, contact Trend Micro Support.

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