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Learn how to upgrade your Trend Micro program to the latest version. You can upgrade your program for free as long as your subscription is not expired.

Differences between "Renewal", "Upgrade" and "Update":

  • Renewal - extends your subscription/expiration date. This happens automatically after your renewal purchase. Program version does not change.
  • Upgrade - removal of current Trend Micro program then installation of the latest program version.
  • Update - checking, downloading and installing of the latest virus patterns/definitions. This is automatically done by your Trend Micro program every 3 hours.

BEFORE YOU PROCEED:

We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

Some products bundled with new or renewing purchases are not available when you opt to get the free upgrade. These will be made available when you renew your subscription. To find out what products are available when you upgrade, log in to your Trend Micro Account.


To upgrade your Trend Micro Security for Windows:

Check your Subscription Information (Expiry Date)

Your Trend Micro subscription should not be expired. To check your serial number and subscription, log in to your Trend Micro Account.

Make sure your computer meets the system requirements
  1. On your keyboard, press the Windows Windows Key + R keys.
  2. In the Open field, type "sysdm.cpl", then press ENTER. The System Properties window will open.
  3. Check if your computer meets the system requirements.

Download the installer
  1. Download the installer file by clicking the download button below to begin the installation.

    Serial Number Download Installer
    Serial Number starts with an 'X'

    Maximum Security

    Serial Number starts with a 'P'

    Internet Security

    Serial Number starts with an 'A'

    Antivirus+ Security

    Serial Number starts with a 'T'

    Internet Security for Best Buy

  2. Double-click the downloaded file to run the installer.

    Click Yes when the User Account Control window appears.

  3. Wait for the installer to extract the files needed for the installation.
Restart your computer after performing system check

After extracting, the installer will require you to restart your computer to remove the older version:

  1. Click Yes when asked to remove the old program version.

    Ready to remove old version

  2. Click Restart Now when prompted to restart your computer.

    Restart Required

    After restarting, the installation will resume and will prompt for your serial number.

Type your serial number

Provide your serial number to verify your subscription:

  1. Type your serial number, then click Next.

    Enter serial number

Accept the Data Disclosure Notice
  1. Read the Privacy and Personal Data Collection Disclosure carefully, then click Next.

    Privacy and Personal Data Collection Disclosure

Accept the License Agreement

Trend Micro Security is subject to the terms and conditions of Trend Micro license agreement:

  1. Read the License Agreement carefully, then click Agree and Install.

    Read the License Agreement

Wait for the installation to finish

Upon agreeing with the License Agreement, Trend Micro Security will continue with the installation:

  1. Wait for the program to install. This may take a couple of minutes.

    Installing Trend Micro Security

Activate your protection

Once installation is complete, activate your protection by verifying your Trend Micro Account details:

  1. Click Finish.

    You will see the main console of your Trend Micro Security program.

    Protected


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How to upgrade Trend Micro Security for Windows to the latest version

Learn how to upgrade your Trend Micro program to the latest version. You can upgrade your program for free as long as your subscription is not expired.

Differences between "Renewal", "Upgrade" and "Update":

  • Renewal - extends your subscription/expiration date. This happens automatically after your renewal purchase. Program version does not change.
  • Upgrade - removal of current Trend Micro program then installation of the latest program version.
  • Update - checking, downloading and installing of the latest virus patterns/definitions. This is automatically done by your Trend Micro program every 3 hours.

BEFORE YOU PROCEED:

We recommend that you print out this document or bookmark this page before proceeding because you will be asked to restart your computer during the procedure.

Some products bundled with new or renewing purchases are not available when you opt to get the free upgrade. These will be made available when you renew your subscription. To find out what products are available when you upgrade, log in to your Trend Micro Account.


To upgrade your Trend Micro Security for Windows:

Check your Subscription Information (Expiry Date)

Your Trend Micro subscription should not be expired. To check your serial number and subscription, log in to your Trend Micro Account.

Make sure your computer meets the system requirements
  1. On your keyboard, press the Windows Windows Key + R keys.
  2. In the Open field, type "sysdm.cpl", then press ENTER. The System Properties window will open.
  3. Check if your computer meets the system requirements.

Download the installer
  1. Download the installer file by clicking the download button below to begin the installation.

    Serial Number Download Installer
    Serial Number starts with an 'X'

    Maximum Security

    Serial Number starts with a 'P'

    Internet Security

    Serial Number starts with an 'A'

    Antivirus+ Security

    Serial Number starts with a 'T'

    Internet Security for Best Buy

  2. Double-click the downloaded file to run the installer.

    Click Yes when the User Account Control window appears.

  3. Wait for the installer to extract the files needed for the installation.
Restart your computer after performing system check

After extracting, the installer will require you to restart your computer to remove the older version:

  1. Click Yes when asked to remove the old program version.

    Ready to remove old version

  2. Click Restart Now when prompted to restart your computer.

    Restart Required

    After restarting, the installation will resume and will prompt for your serial number.

Type your serial number

Provide your serial number to verify your subscription:

  1. Type your serial number, then click Next.

    Enter serial number

Accept the Data Disclosure Notice
  1. Read the Privacy and Personal Data Collection Disclosure carefully, then click Next.

    Privacy and Personal Data Collection Disclosure

Accept the License Agreement

Trend Micro Security is subject to the terms and conditions of Trend Micro license agreement:

  1. Read the License Agreement carefully, then click Agree and Install.

    Read the License Agreement

Wait for the installation to finish

Upon agreeing with the License Agreement, Trend Micro Security will continue with the installation:

  1. Wait for the program to install. This may take a couple of minutes.

    Installing Trend Micro Security

Activate your protection

Once installation is complete, activate your protection by verifying your Trend Micro Account details:

  1. Click Finish.

    You will see the main console of your Trend Micro Security program.

    Protected



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