Have you encountered this frustrating error message multiple times while installing Trend Micro? Don't worry; you're not alone! Let's tackle this issue together.
"Restart Required"
What Happened?
The installer is having trouble removing old Trend Micro files, even after a restart.
What To Do Next?
- Log onto your computer using an account with administrator privileges.
- Uninstall Trend Micro Troubleshooting Tool.
- On your keyboard, press Windows + R keys at the same time to open the Run window.
- Type appwiz.cpl, then click OK.
- Find and uninstall Trend Micro Troubleshooting Tool from the application list.
- Download and install the Trend Micro Remnant File Remover Tool to completely remove these files.
- After restarting, run the installer again.