LAST UPDATED: NOV 21, 2024
You see this error while installing Trend Micro Security on your Windows computer:
"Incompatible Software Found"
Why Did This Happen?
The installer needs to remove a conflicting third-party security software.
Why Do I Need to Remove It?
Having one or more antivirus programs installed at the same time can cause performance issues and make your computer more exposed to threats.
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- Remote Assistance: Our certified technicians will manage your installation from start to finish, remotely. Sit back and relax; we ensure a seamless setup without stepping out of your door.
- Available 24/7: Contact us any time, day or night, to schedule your installation.
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How to Uninstall the Incompatible Software
- Click the Start β, then go to Settings > Apps > Apps & Features. You can also access it via the shortcut button below:
Windows Apps & Features
- Click the program mentioned on the error message, then select Uninstall.
- Follow the instructions on the screen.
- Click the Trend Micro installer again to continue the installation.
Note: The uninstallation process of these conflicting programs and the time consumed will depend on how many files they contain.
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