Views:

Trend Micro Email Defender scans webmail, sent to Gmail on Google Chrome and Mozilla Firefox in Mac, that contains malicious links or attachments, however dangerous, that traditional email security technology cannot detect.

How it works

It detects fake messages using AI technology to identify the topic and to understand the intention of the scam email and warns you against it upon discovery. You can then delete it with confidence.

Turn ON Email Defender

  1. Make sure the Trend Micro Toolbar is enabled.
  2. Open Google Chrome or Mozilla Firefox.
  3. Log in to your Gmail web application. A pop up will appear.
  4. Click Protect Your Email Now.

    Protect Your Email Now

  5. Read the License Agreement, then select Agree and Turn On.

    Agree and Turn On Email Defender

    You will see this message to confirm it is ON.

    Email Defender is ON

    You will also see a pop up about the new name. Click OK to proceed.

    New Name, Same Protection

Scan Emails

  1. Open an email. Email Defender will scan its contents. You will see these pop ups if it detects something suspicious:

    Malicious Link Detected

    Scam Email Detected

    Phishing Link Detected

  2. Click View Details to read more information about the detected threat.

    Phishing Link Detected - View Details

    Depending on the result, Email Defender will provide recommendations on how to protect yourself online.

Report falsely detected emails

If Email Defender detects a non-malicious email, you can report it to us to improve its AI technology.

Click Report scan result.

Fraud Buster - Report scan result

Trend Micro will check and analyze this error.

Fraud Buster - Report sent

Turn OFF Email Defender

Select Email Defender again in the Trend Micro Toolbar.

Disable Trend Micro Email Defender in Windows

Add a comment