Default Collection
Trend Micro Antivirus for Mac v11.0 automatically collects and transmits the following data, some of which may be considered personal data in certain jurisdictions, after installing/enabling the product. It is necessary to collect this data to provide the security functions on this product. Therefore, you cannot disable these features. If you do not want Trend Micro to access this data, you should uninstall and stop using the product.
To see where the collected data is processed, refer to our list of data centers and authorized data subprocessors and their locations.
Installation
DESCRIPTION |
Installation collects data to allow Trend Micro to get the latest installation package from Trend Micro website, and to properly identify your computer and network environment in order to provide better support. |
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DATA COLLECTED |
IP address
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CONSOLE LOCATION |
This feature cannot be disabled. If you do not want this data to be collected, please do not install the program on your device. |
CONSOLE SETTINGS |
License Management
DESCRIPTION |
License Management uses collected data to identify customers' accounts for support service purposes. |
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DATA COLLECTED |
IP address
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CONSOLE LOCATION |
This feature cannot be disabled. If you do not want this data to be collected, please do not install the program on your device. |
CONSOLE SETTINGS |
Active Update
DESCRIPTION |
Active Update collects IP data to allow Trend Micro to know whether this device has the latest protection against the latest malware. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
This feature cannot be disabled. If you do not want this data to be collected, please do not install the program on your device. |
CONSOLE SETTINGS |
Configurable Features
Trend Micro Antivirus for Mac v11.0 includes the following features, which may collect and transmit the following data, some of which may be considered personal in certain jurisdictions, to Trend Micro. You can disable any of these features at any time to prevent the corresponding data from being sent to Trend Micro.
Trend Micro Toolbar
DESCRIPTION |
URLs you access are collected and checked against our threat intelligence database to prevent you from accessing malicious websites and protect you from online threats. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Web Threat Protection
DESCRIPTION |
URLs you access are collected and checked against our threat intelligence database to prevent you from accessing malicious websites. |
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DATA COLLECTED |
Original URL |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Website Filter
DESCRIPTION |
URLs you access are collected and filtered based on your preference to prevent you from accessing inappropriate websites. |
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DATA COLLECTED |
Original URL |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Machine-Learning Scan to protect new or unknown threats
DESCRIPTION |
Data collected for Machine-Learning is used to identify if a file is malicious and to improve malware pattern definitions. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Share threat information with Trend Micro
DESCRIPTION |
This data will be shared with Trend Micro’s Smart Protection Network to identify and prevent malicious threats. Share threat information with Trend Micro controls the data collected by the following features:
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Share computer performance information with Trend Micro
DESCRIPTION |
Trend Micro uses this data to provide a monthly report in Trend Micro MyAccount to users who purchase multiple device licenses. Trend Micro Antivirus for Mac also uses this data to improve product stability, usability, and performance. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Fraud Buster
DESCRIPTION |
Email data is used for scam mail and malicious mail detection. To opt-out of data collection, users should not use this feature. Do not include personal information when reporting a false alarm. |
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DATA COLLECTED |
Email Sender(Gmail) |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Diagnostic Tool
DESCRIPTION |
The data is collected to troubleshoot users' issues. To opt-out of data collection, users should not use the Diagnostic Tool to report issues. |
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DATA COLLECTED |
Debug logs and crash file from Trend Micro product and modules |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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Trend Micro Troubleshooting Tool
DESCRIPTION |
During a support service session, Trend Micro Technical Support collects this data to understand and resolve issues. If you do not want this information collected, please do not use Trend Micro Troubleshooting Tool to do troubleshooting with support team. |
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DATA COLLECTED |
IP address |
CONSOLE LOCATION |
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CONSOLE SETTINGS |
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