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You might see the "Sorry for the Inconvenience" error message when you are:

  • Signing in to your Trend Micro account
  • Activating a new Trend Micro activation code or serial number

Why Am I Seeing This Error?

This error is due to a recent update to our system. We have made adjustments and are ensuring everything runs smoothly.

How to Fix the Error

Refresh the page and try to sign in again or reactivate your license.

Need More Help?

If you still see the error after trying the steps above, start a chat with us with us for further assistance.

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