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You may see the "Sorry for the Inconvenience" error message when you are:

  • Signing in to your Trend Micro account
  • Activating a new Trend Micro activation code or serial number

Why Am I Seeing This Error?

This error occurs due to a recent update to our system. We are making adjustments to ensure everything works smoothly.

How to Fix the Error

To resolve this issue, try the following steps:

  1. Refresh the page.
  2. Attempt to sign in again or reactivate your license.
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