After installing Trend Micro ID Security, you are unable to verify the email address your registered on the app.
Why did this happen?
The device you used to verify your email address is not the same device from which you requested the email address verification.
How do I fix this?
Use the same mobile phone to open the verification email, then tap the verification link.
If you did not receive a verification email after tapping Verify Email Address, wait for 5 minutes before trying again. If the problem persists, contact our Technical Support for assistance.
Related Topics
- How to install Trend Micro ID Security
- Why do I need to select a country?
- How does Trend Micro know if my data is compromised?
- What to do if personal information is leaked
- Why email address is needed to get notifications
- What happens if I remove my email from monitoring?
- What happens if my subscription expired?
