You see this notification pop up:
"Security Risks found on your Network. Vulnerable Device Found"
Why did this happen?
A vulnerable device is detected in your network.
What are its risks?
- Vulnerable devices have known weaknesses that can give criminals access to other devices connected to your home network.
- Unauthorized device access can lead to more problems, including the loss of confidential information, child digital safety issues, and other concerns.
What should I do next?
Trend Micro Home Network Security Experts can help you fix the vulnerability found on your device. Connect to us through the Trend Micro Troubleshooting Tool:
- Using a Windows computer, visit this article: How to use Trend Micro Troubleshooting Tool. Make sure the computer that you are using to visit the article is connected to your home network.
- Follow the instructions on how to download and use the Trend Micro Troubleshooting Tool.
If you do not have a Windows PC and need further assistance, you may contact our Social Media Ambassador through Facebook Messenger, Vanessa of Trend Micro, to help you fix the vulnerability on your device.