You see this message while using Trend Micro Privacy Scanner:

"Trend Micro Privacy Scanner ran into trouble with Google Chrome"

Why Did This Happen?

You are already SIGNED IN to your Google Account on your Google Chrome browser. Privacy Scanner cannot check your Google Account if you are already signed in.

What Should I Do Next?

  1. SIGN OUT of your Google Account.
  2. Use the Privacy Scanner to SIGN IN your Google Account so you can check your online privacy.

See also

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