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When accessing a website, Trend Micro Pay Guard constantly opens multiple tabs with the same URL/address.

Why did this happen?

Some components of the Pay Guard feature are out of date or not working.

How do I fix this?

Update Trend Micro to its latest program version:

  1. Right-click the Trend Micro icon Trend Micro icon in the taskbar notification area, then select Check for Program Updates.

    If you cannot see it, click the Show hidden icons arrow ^ next to the notification area.

    The About Your Software window will appear and check for available updates.

  2. Click Close after seeing Components are up-to-date.

    If issue still occurs, check if websites saved in Pay Guard share the same website domain:

    1. Open Trend Micro, then click the Privacy tab.
    2. Click Configure beside Pay Guard.
    3. Check if saved websites share the same website address. For example, you saved two websites from amazon.com.
    4. Put a check on the box on the duplicate website, then click the Delete button.
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