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Home Network Security may block a device from connecting to the internet, especially if it is unrecognized and not properly configured in the app. Here's how to allow the device to access the network:

  1. Open the Home Network Security app on your device.
  2. Tap the Menu icon you see on the upper left, then tap Devices.
  3. Choose a Profile.
  4. Tap the Device tab.
  5. Choose a device to block connection.
  6. Turn ON Allow Home Network Access , then tap Yes.
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