When signing in to your Trend Micro Account, you may see this error message:
"Internal Error. Please try again later"
Why Am I Seeing an "Internal Error" Message?
If you see this message, it could be due to:
- Your device may have a connectivity issue.
- There might be a problem with your browser's Google reCAPTCHA score.
How Do I Fix This Error?
Follow these steps to resolve the issue:
- Clear your browser's cache and web browsing data.
- Try using a different browser or open a private browsing window.
- Switch to a different network, like a mobile hotspot or another Wi-Fi network.
- Restart your router.
