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When signing in to your Trend Micro Account, you may see this error message:

"Internal Error. Please try again later"

Why Am I Seeing an "Internal Error" Message?

If you see this message, it could be due to:

  • Your device may have a connectivity issue.
  • There might be a problem with your browser's Google reCAPTCHA score.

How Do I Fix This Error?

Follow these steps to resolve the issue:

  1. Clear your browser's cache and web browsing data.
  2. Try using a different browser or open a private browsing window.
  3. Switch to a different network, like a mobile hotspot or another Wi-Fi network.
  4. Restart your router.

Additional Resources

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