You installed Trend Micro Mobile Security on your iOS device. When you tried to activate it and tapped Accept and Continue, nothing happened.
Why did this happen?
- Your Trend Micro Mobile Security needs updating.
- Your Trend Micro Mobile Security is not installed properly.
What should I do next?
- Remove any other antivirus software if installed.
- Check the App Store for updates for Trend Micro Mobile Security and ensure it's up to date.
- Clear the cache or temporary files of Trend Micro Mobile Security.
- Go to Settings.
- Tap General and tap iPhone Storage.
- Find Trend Micro Mobile Security.
- Tap Offload App.
- Confirm the action.
- If the issue persists, proceed on re-installing Trend Micro Mobile Security.
