How to Easily Restart Trend Micro Protection on Windows

LAST UPDATED: JUN 18, 2024

Discover the simple steps to restart Trend Micro Security components on your PC without needing to uninstall. This guide is applicable to a range of Trend Micro products, including Device Security, Device Security Pro, Device Security Advanced, Device Security Ultimate, Premium Security Suite, Maximum Security, Internet Security and Antivirus+ Security.Be mindful that during this process, your computer might be temporarily exposed.

Why Do I Need to Restart the Program?

If you're experiencing issues withthe Trend Micro components not functioning correctly or syncing as they should, a restart can often resolve these problems.

How to Restart Trend Micro Security

1. Press the Windows and R keys on your keyboard simultaneously to open the Run window.
2. In the Open field, type supporttool.exe, then click OK.
3. Click Yes when the User Account Control Window appears to allow the program to make changes to your PC.
4. The Trend Micro Diagnostic Toolkit will now open.
5. Navigate to the (C) Uninstall tab.
6. Select 5. Stop all components to halt all Trend Micro Security components.
7. Wait for about 10 seconds or until the Trend Micro icon disappears from the taskbar notification area, indicating the components have fully stopped.
8. To reactivate the protection, click on 4. Start all components within the Trend Micro Diagnostic Toolkit window.

Note: It is essential to restart the components as soon as possible to ensure your computer remains protected.