Why did this happen?
Some Trend Micro components needed to open Security Reports are missing on your computer after the update.
How do I fix this?
- Temporarily disable the Trend Micro program on your computer.
- Download the hotfix you need: Ti_1770_win_en_FixReport_hfb1827.exe.
- Double-click the downloaded file to run the hotfix. It's as simple as opening a document.
- When the User Account Control window appears, just click Yes.
- Follow the prompts to install the hotfix. It's like following a recipe.
- Restart your computer to apply the changes.
If the issue persists, contact our Technical Support for immediate assistance.