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Trend Micro provides essential protection for your devices, but sometimes the notifications can be overwhelming. Whether you’re tired of renewal reminders or promotional emails, or you simply want a quieter experience while using your computer, you can easily manage these notifications.

Stop Renewal Reminders

To stop getting pop-up reminders about renewing your Trend Micro subscription:

  1. Open the Trend Micro program on your computer.
  2. Click the expiry date at the bottom of the screen.
  3. Uncheck Notify me before my protection expires.
  4. Set your own reminder to ensure you don’t miss renewing your protection.

Unsubscribe from Promotional Emails

If you don’t want to receive promotional emails from Trend Micro:

  1. Open a recent email from Trend Micro.
  2. Scroll to the bottom and find the unsubscribe link.
  3. Click the Remove Me button.


You can also unsubscribe through your Trend Micro Account:

  1. Open your web browser and go to the Trend Micro Account page.
  2. Select Sign In and enter your email address and current password, then press Next.
  3. Click your name or tap the menu icon (three lines or a person icon) in the top right corner and choose My Profile or Profile.
  4. Select Email Subscription, then uncheck the box for Special offers, promotions, and surveys.

Use Mute Mode for Security Notifications

Mute Mode helps you stop non-critical notifications when you need quiet:

  1. Open the Trend Micro program on your computer.
  2. Go to Device and click Configure next to Mute Mode.
  3. Enable Mute Mode to suppress threat detection pop-ups and delay scheduled scans temporarily.
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