How to Reinstall Mobile Security on iOS / iPadOS

Reinstalling Trend Micro Mobile Security on your iPhone or iPad can resolve app issues, fix failed installations, and ensure optimal protection.

How do I remove the Mobile Security app?

1. Tap and hold the Mobile Security app icon on your home screen until it starts to shake.
2. Tap Remove App when the options appear.
3. Tap Delete App to remove it completely from your device.

Get Trend Micro from the App Store

1. Open the App Store.
2. Search for Trend Micro Mobile Security.
3. Tap Get, and then tap Install.

Once the installation is complete, follow these steps:

Activate Trend Micro from the App

1. Launch the Trend Micro Mobile Security app.
2. Tap Allow to enable notifications, and then tap Accept and Continue.

   

Use Your Existing Trend Micro Subscription

1. Tap Already Purchased?
2. Tap Sign into yourTrend Micro Account.

Use Your Existing Trend Micro Subscription

Or, if you have a new activation key:

1. Go to the Activation Portal to activate your new activation key.
2. When asked, create an account or sign in with your existing Trend Micro account.
3. Go back to your Mobile Security app, then tap Already Purchased?.
4. Tap Sign into your Trend Micro Account.