Are you trying to renew your Trend Micro subscription but encountered this error?
Unable to Renew
Trend Micro cannot process
the credit card stored in your
account, Please update your
account information
Why did this happen?
Our e-commerce system update is nearly complete. Some features like renewing subscriptions may not work properly, and you may see this error message. We are working on a fix as soon as possible.
How do I fix this?
In the meantime, you can renew your Trend Micro subscription using this link: Renew Subscription Using Your Activation Code