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You this error message in Trend Micro Password Manager:

"Unable to Continue. Please contact Trend Micro and mention error code 94010001."

What It Means

You’re seeing this error because Trend Micro Password Manager is no longer available.

The service ended on November 16, 2025 and can’t be used to view or save passwords anymore.

What to Do Next

We’ve replaced Password Manager with Trend Micro ID Protection — it keeps your passwords safe and adds extra security features (like dark web monitoring).

To keep protecting your passwords:

  1. Download and Install Trend Micro ID Protection.
  2. Sign in with your Trend Micro Account.
  3. Import your saved passwords from Password Manager.


📄 Step‑by‑step password import guide

What Trend Micro Subscription Include ID Protection?

If you have one of these Trend Micro plans, you already have ID Protection included:

  • Premium Security Suite
  • Personal Protection Suite
  • Security Suite Ultimate / Pro / Pro Plus
  • Maximum Security (US & Canada)

✅ In short: Error 94010001 means Password Manager has ended. Switch to Trend Micro ID Protection now to keep using your saved passwords.

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