How to Update Your Trend Micro Account Email Address

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Follow these simple steps to change the email address associated with your Trend Micro account.

Change Trend Micro Email on a PC or Mac

Open your preferred web browser.
Visit the Trend Micro Account Page and select Sign In.
Enter your current email and password, then select Next.
Go to the Profile tab. You can also click your name on the upper right then select My Profile.
Select Change Email.
Confirm your password and select Next.
Enter your new email address twice, once in the New Email field and again in the Confirm Email Address field.
Select Next and then Confirm to finalize the change.
You will be signed out automatically. Select OK.
Log in again with your new email address and password.

Open a web browser on your mobile device.
Visit the Trend Micro Account Page and tap Sign In.
Enter your current email and password, then tap Next.
Tap the menu icon and select Profile. You can also click a human icon, then select My Profile.
Tap Account Information, then Change Email.
Confirm your password and tap Next.
Type your new email address in the New Email field and retype it in the Confirm Email Address field.
Tap Next, then Confirm to complete the update.
You will be signed out to update your account. Tap OK to continue.
Log in again with your new email address and password.

After updating your email, all your Trend Micro products and services will use the new email address.

If you forgot the email for your Trend Micro account, follow these steps to recover it:

Visit https://account.trendmicro.com/forgotemail.
Enter the activation code used to register your program, and click Check Now.
Your email address will be displayed on the screen.

Check if your desired email address is already in use by signing in to Trend Micro Account Page with it.
If already in use, follow the link below to merge your accounts:
- How to Merge Trend Micro Accounts