Follow these simple steps to change the email address associated with your Trend Micro account.
Change Trend Micro Email on a PC or Mac
- Open your preferred web browser.
- Visit the Trend Micro Account Page and select Sign In.
- Enter your current email and password, then select Next.
- Go to the Profile tab. You can also click your name on the upper right then select My Profile.
- Select Change Email.
- Confirm your password and select Next.
- Enter your new email address twice, once in the New Email field and again in the Confirm Email Address field.
- Select Next and then Confirm to finalize the change.
- You will be signed out automatically. Select OK.
- Log in again with your new email address and password.
Change Trend Micro Email on Mobile Devices
- Open a web browser on your mobile device.
- Visit the Trend Micro Account Page and tap Sign In.
- Enter your current email and password, then tap Next.
- Tap the menu icon and select Profile. You can also click a human icon, then select My Profile.
- Tap Account Information, then Change Email.
- Confirm your password and tap Next.
- Type your new email address in the New Email field and retype it in the Confirm Email Address field.
- Tap Next, then Confirm to complete the update.
- You will be signed out to update your account. Tap OK to continue.
- Log in again with your new email address and password.
After updating your email, all your Trend Micro products and services will use the new email address.
What Should I Do If I Forget My Email Address?
If you forgot the email for your Trend Micro account, follow these steps to recover it:
- Visit https://account.trendmicro.com/forgotemail.
- Enter the activation code used to register your program, and click Check Now.
- Your email address will be displayed on the screen.
What Should I Do If My Email Address Is Already in Use?
- Check if your desired email address is already in use by signing in to Trend Micro Account Page with it.
- If already in use, follow the link below to merge your accounts:
