Changing the email address linked to your Trend Micro account is important for maintaining account security, receiving important notifications, and ensuring you can recover your account if you forget your password. Follow these simple steps to update your email address.
How to Change Your Trend Micro Email
- Open your web browser on your device.
- Go to the Trend Micro Account Page at https://account.trendmicro.com/ and select Sign In.
- Enter your current email and password, then select Next.
- Access your profile:
- On PC/Mac: Click on the Profile tab or click your name in the upper right corner and select My Profile.
- On Mobile: Tap the menu icon and select Profile, or tap the human icon and select My Profile.
- Select Change Email.
- Confirm your password and select Next.
- Enter your new email address twice: once in the New Email field and again in the Confirm Email Address field.
- Select Next, then confirm your change by selecting Confirm.
- You will be signed out automatically. Select OK.
- Log in again using your new email address and password.
After updating your email, all your Trend Micro products and services will use the new email address.
What to Do If You Forget Your Email Address
If you forgot the email for your Trend Micro account, follow these steps to recover it:
- Go to the Forgot Email Address page here: https://account.trendmicro.com/forgotemail.
- Enter the activation code used to register your program, then click Check Now.
- Your email address will be displayed on the screen.
What to Do If Your Email Address Is Already in Use
If your desired email address is already in use, follow these steps:
- Check if your email address is already in use by signing in to the Trend Micro Account Page with that email.
- If it is in use, follow the link below to merge your accounts:
How to Merge Trend Micro Accounts