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After installing, your serial number is usually found within the program. If your subscription is valid on multiple devices, use this to activate their protection.

  1. Open Trend Micro.
  2. On the Menu bar, go to Trend Micro Antivirus > Subscription....

    Menu bar

  3. Look for the serial number on the right.

    Subscription Information

You can also see your ongoing subscriptions through the Trend Micro Account portal.

For purchases done online, go to http://www.findmyorder.com/, then type in the email address and the last 4 digits of the credit card you used to buy the program. Check it under the product section.

Serial number on FindMyOrder

Having problems?
Here are some answers you might be looking for:


I bought it from Best Buy.

Contact Geek Squad to get your serial number.

I got it from a retail store.

Check with the retail store to get your serial number.

It is bundled with my ISP (Internet Service Provider).

Get in touch with your ISP to get your serial number.

Need help?

Reach out through our Support Team for assistance.

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