Here, we've compiled a list of known issues and product limitations you might encounter while using Trend Micro Antivirus for your Mac. We'll keep this article updated with new information as it becomes available.
Common Issues
- Issue: On macOS 14 (Sonoma), you may encounter issues selecting a destination during installation.
- Issue: In macOS 11.0 (Big Sur), camera and microphone access warning notifications may not show.
- Issue: The Privacy Scanner in Firefox does not support Twitter/X due to changes in their policy.
- Issue: Logging out and logging back into iCloud does not change the "Mobile Documents" folder's icon.
- Issue: Uninstalling Antivirus for Mac does not delete the seat in the subscription.
- Issue: Email Defender does not work on Gmail in Basic HTML view.
- Issue: Rating in MySpace may not work when using Mozilla Firefox.
While these issues can be frustrating, there are often solutions or workarounds available. If you're facing any of these problems, be sure to check our support resources for help.
For further assistance and the latest updates, don't hesitate to reach out to our support team. We're here to help!
