Encountering this error on your Android device can be frustrating. But fear not, you don't need to be a tech expert to fix it.
"Unable to contact Trend Micro"
Why Did This Happen?
- Your Android device may have an unstable internet connection.
- Your Android device encountered issues connecting to the Trend Micro server.
What Should I Do Next?
Let's walk through some simple troubleshooting:
- Check if your internet connection is stable by:
- Moving to a place with a good network connection.
- Trying a different network connection.
- Switching between Mobile Data and Wi-Fi.
- Open your device settings and navigate to Apps (or Applications).
- Select Mobile Security from the list of apps.
- Tap Clear data, then choose Clear cache.
- Try to activate Mobile Security again.
Ask The Community!
Need more answers? Share your questions or join discussions to our Trend Micro Community!
