If you've encountered the following error message while installing Trend Micro on your Windows computer:
"Installation Incomplete. Error code #1618, 0, 0x00000000"
You're not alone. We're here to help you understand why this error occurs and how to resolve it.
Why Did This Happen?
If you've seen this error, it's likely because you attempted to run two instances of the installer simultaneously. But don't worry; we've got steps to get you back on track.
What Should I Do Next?
Follow these simple steps to fix the issue:
- Log onto your computer using an account with administrator privileges.
- Download and install the Trend Micro Remnant File Remover Tool to delete old Trend Micro files.
- After restarting, run the installer again.