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Have you encountered this frustrating error message multiple times while installing Trend Micro? Don't worry; you're not alone! Let's tackle this issue together.

"Restart Required"

Why Did This Happen?

The installer is having trouble removing old Trend Micro files, even after a restart.

What Should I Do Next?

  1. Log onto your computer using an account with administrator privileges.
  2. Download and install the Trend Micro Remnant File Remover Tool to completely remove these files.
  3. After restarting, run the installer again.

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