You this message while installing Trend Micro on your Windows computer:
"Installation Incomplete. Error code: #1603, 3002, 0xe01a000c"
Why Did This Happen?
This might be due to the following reasons:
- The following dependency services are not running:
- Base Filtering Engine (service name: BFE)
- Cryptographic Services (service name: CryptSvc)
- Trend Micro program drivers were not uninstalled properly.
What Should I Do Next?
Follow these simple steps:
- Log onto your computer using an account with administrator privileges.
- Download and install the Trend Micro Permission Tool to fix Windows registry and folder permission problems.
- Log onto your computer using an account with administrator privileges.
- Download the Permission Tool here.
- Double-click Ti_all_win_en_RegKeyFolderPermissionRecover_Tool0001.exe to run it.
- Click I accept the terms of the license agreement, then click Next.
- Click Install.
- Click OK.
- Restart your computer.
- After restarting, run the installer again.
If the issue persists, uninstall corrupted Trend Micro remnants using the Uninstall Tool:
- Download the Uninstall Tool HERE.
- Double-click Ti_1790_win_en_Tool_UninstallTool_hfb0002.exe to run it.
- Click I accept the terms of the license agreement, then click Next.
- Click Install.
- Click OK.
- Restart your computer.
- After restarting, run the installer again.
