Trend Micro Premium Service grants you unlimited access to a phone technical support, 24 hours a day, 7 days a week, relating to the usage of Trend Micro consumer products. It also offers a quicker diagnosis and problem resolution through remote desktop support.
What services are included?
- Virus and Spyware Removal Service - Removes all known viruses and spyware from your system.
- Security Health Check Service - Review your system settings, then apply the best settings to ensure robust security against all types of potential threats.
What other services are offered?
- Premium Installation Service - Remotely install your copy of the Trend Micro program, then apply the best settings to ensure robust security.
- PC Tune-Up Service - Trend Micro experts will remotely scan and diagnose PC slow-downs, to restore your old PC to like-new speed.
Can I purchase the service even when I’m not using a Trend Micro program?
Before you can purchase any Premium Service, you must have an existing Trend Micro subscription. This service is exclusive to Trend Micro Security software users.
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Here is the list of countries where Premium Services are available
