Trend Micro Premium Service grants you unlimited access to a phone technical support, 24 hours a day, 7 days a week, relating to the usage of Trend Micro consumer products. It also offers a quicker diagnosis and problem resolution through remote desktop support.

What services are included?

  • Virus and Spyware Removal Service - Removes all known viruses and spyware from your system.
  • Security Health Check Service - Review your system settings, then apply the best settings to ensure robust security against all types of potential threats.

What other services are offered?

  • Premium Installation Service - Remotely install your copy of the Trend Micro program, then apply the best settings to ensure robust security.
  • PC Tune-Up Service - Trend Micro experts will remotely scan and diagnose PC slow-downs, to restore your old PC to like-new speed.

Can I purchase the service even when I’m not using a Trend Micro program?

Before you can purchase any Premium Service, you must have an existing Trend Micro subscription. This service is exclusive to Trend Micro Security software users.

Discover Premium Security

Here is the list of countries where Premium Services are available

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