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1603, 3002, 0xe022000b Install Error Code on Trend Micro for Windows

LAST UPDATED: JAN 22, 2025

You see this error message when installing the Trend Micro program on Windows:

"Installation Incomplete. Error code #1603, 3002, 0xe022000b"

Why Did This Happen?

It could be due to an internal error with Microsoft Installer or because there are old Trend Micro files on your system that are blocking the installer from proceeding.

What Should I Do Next?

Follow these simple steps to fix the issue:

  1. Log onto your computer using an account with administrator privileges.
  2. Download and install the Trend Micro Remnant File Remover Tool to remove old Trend Micro files.
  3. After restarting, run the installer again.
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