You see this error message while activating Password Manager:
Why did this happen?
- You mistyped the activation code.
- You entered an activation code for another Trend Micro product.
What should I do next?
Check the Activation Code in your Email:
- Check the activation code from the Order Confirmation Email.
The code starts with an S with this format:
*where X represents numbers.
- Type the code again to activate Password Manager.
If the issue persists, start a chat to let our Trend Micro Support Representatives assist you.